Decision-Making Under Pressure: Technology Leadership in a Crisis
What happens to leadership when a technology crisis puts every decision under pressure? System outages, cyberattacks, and other critical incidents force executives to make consequential decisions with limited information and little time. The leaders who respond effectively aren’t simply good at improvising; they’ve already invested in governance, training, resilience, clear decision rights, and communication protocols […]
How Boards Should Think About Technology Risk
Originally published on darkreading.com What technology risks are hiding in your organization before they become a crisis? Boards often understand the return on growth investments more easily than the value of preventing technology failures. Yet aging infrastructure, technical debt, cloud and vendor concentration, weak AI governance, and inadequate recovery capabilities can quietly accumulate until […]
Leadership Mistakes That Escalate Crises
Can the way leaders respond determine whether a technology incident becomes a full-scale crisis? Technology failures and cybersecurity incidents are inevitable in today’s digital-first business environment, but organizational chaos is not. This article explores how executive behavior—not just technical failures—often determines whether a disruption is contained or escalates into a major business crisis. From emotional […]